Case Study
Superhighways Partenership |
The Superhighways Partnership provides ICT support to VCOs across the London boroughs of Bromley, Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.
Individual ICT Support workers (circuit riders) are based in the member CVSs but come under the umbrella of the Superhighways partnership to provide the following services:
- Troubleshooting software & hardware problems
- ICT healthchecks and strategic planning
- Signposting
- Training
- Newsletter
- Resources website
The Superhighways Partnership has the advantage of supporting a team of support workers who combine their knowledge and resources to create a more effective service than individual isolated workers could.
The close links between the Superhighways Partnership and the South London CVSs also mean that the circuit riders can benefit from referrals from the CVS, and make links with other local projects.