Policies and procedures

Any organisation needs rules and procedures to help it manage its day-to-day activities, such as recruitment, equal opportunities or child protection. In many cases such policies are required by funders and other stakeholders before they will support an organisation.

The following provides a framework for common policies and procedures and guidelines to helpVCOs think about their own situation:

  • accessibility and ICT
  • back-up policy and procedures
  • acceptable use policy
  • data protection policy
  • health and safety policies.

Get the essential guides

The information in this guide is based on two guides produced for the ICT Hub by AbilityNet:

Easy Free and Quick Accessibility Pack
This explains why accessibility is vital to your work, clarifies your legal obligation, and tells you how easy it is to make simple practical improvements to your accessibility.A CD that accompanies the guide helps you put simple improvements into practice and has a wealth of case studies. Most of the ideas in this booklet are free or cost less than £100.

Web Accessibility Pack for Voluntary and Community Organisations
This booklet and CD is a practical introduction to web accessibility. It will give you the knowledge to make your site accessible at no or little additional cost.The pack explains what web accessibility is, the benefits and what the law says, as well as giving guidance for web managers/commissioners, editors, designers and developers.


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Use these links above to download a copy of these guides, or request a hard copy by visiting the Publications section of the ICT Hub website (subject to availability).


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